People’s Energy Cooperative issues scam alert – ABC 6 News

(ABC 6 News) – On Wednesday, People’s Energy Cooperative (PEC) issued an alert to its members after receiving several scam reports.

In a press release, PEC said members reported receiving calls from a number that appeared to be from PEC, telling them they had been overcharged and requesting a credit card number over the phone for a refund.

The full press release reads as follows:

This afternoon, People’s Energy Cooperative (PEC) received several scam reports by phone. Members say they were told the Cooperative was overcharging them and that they would be reimbursed. However, to receive the refund, they had to share their credit card number over the phone. There were also reports that the co-op’s phone number was spoofed as it seemed to them the call was from the co-op.

PEC employees will never request banking or payment information from members over the phone. Member service representatives will only request information to identify who is a member. Payment information can only be accepted through our secure automated telephone system as well as through our online account management system, SmartHub.

Here are some reminders on how to take control of the situation when you are targeted by a scammer:
• Take your time: Utility scammers try to create a sense of urgency, so you will act quickly and share personal information, especially over the phone. Take a moment to think about the situation before you act.
• Beware: Scammers usually demand immediate payments via prepaid debit cards or third-party apps. Unusual requests like this should raise red flags. Remember that if the request seems strange and out of the ordinary, you are probably the target of a scammer.
• Confirm before you act: If you are contacted by someone claiming to represent People’s Energy or another utility but you are unsure, simply hang up the phone and call the utility directly. You can reach us at (800) 214-2694 to verify the situation.

About People’s Energy Cooperative
People’s Energy Cooperative is a member-owned electricity cooperative celebrating 85 years of providing retail electricity to its 19,000 consumer members in Olmsted, Dodge, Fillmore, Mower, Wabasha and Winona counties. People’s Energy Cooperative is a Touchstone Energy® cooperative and member-owner of the Dairyland Power electric cooperative system that generates and transmits reliable electric power in 62 counties in four states (Wisconsin, Minnesota, Iowa and Illinois). People’s is an equal opportunity provider and employer.

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