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If the long wait times and hard-to-find numbers aren’t clear enough, I’ll say it: tech companies don’t want to talk to you.
Here’s a secret I bet you didn’t know. You can ask Amazon to call you if you have a problem with an order or anything else. Tap or click here for the secret location on Amazon’s website.
You can use the chat feature on a site, but scammers have made these hard to trust. Tap or click red flags to spot a Facebook chatbot scam that steals login details.
When you need help, always find the contact details on the company’s official website. Even that is not always easy. Luckily, I dug for you.
Stop googling! Here are 10 numbers you might need
It is very dangerous to search phone numbers of Google search technology companies. Scammers use the system to get spoofed websites and phone numbers as top search results through advertisements.
HACKERS WANT GOOGLE ACCOUNTS; GIVE YOURS THIS SECURITY CHECK NOW
Tap or click to see a scam ad on YouTube that almost tricked a family member.
Instead of waiting for a response to an online form, try calling. Be aware that waiting times can be long. (Keep reading for a smart way to see how long.)
I’ve also included links for those of you who prefer to use a contact form or chat service.
Amazon: 888-280-4331; Go here for Amazon support.
Microsoft: 800-642-7676; Go here for Microsoft Support.
Apple: 800-275-2273; Go here for Apple Support.
Google: 650-253-0000; Go here for Google Support.
Meta (Facebook and Instagram): 650-543-4800 (Warning: hard to get someone to respond); Go here for Facebook support. Go here for Instagram support.
Tesla: 888-518-3752; Go here for Tesla support.
Roku: 816-272-8106; Go here for Roku support.
Samsung: 800-726-7864; Go here for Samsung support.
PayPal: 888-221-1161; Go here for PayPal support.
Zoom: 888-799-9666; Go here for Zoom support.
Now, what if you need to contact a company that is not on this list? Like I said, your best bet is to find a contact number on the company’s official website. You can also try this trick.
PROTECT YOUR PRIVACY: 3 Scary Lists That Show Everything Google Knows About You
Find customer support and wait times
If you don’t want to worry about finding a number yourself, become human can help. Simply type in a business name to see contact information.
You can browse or search for business numbers. Select the brand from the drop-down results and you’ll be taken to a listing page with the details you need to get in touch.
A warning: The site is full of ads that you should never click on. Ignore buttons that claim to automatically initiate a call or chat. Take a pen and paper and write down the number.
PRIVACY TIP: 5 WAYS YOU ARE TRACKED YOU NEED TO STOP NOW
Luckily, it’s easy to tell which number is the one to use – the big blue on the left side of the screen. You’ll even see the current wait time and the best time to call.
You are now armed with the information you need, no Google search required. Speaking of which, here are seven things you should never look for on Google.
For more tech smarts, click the link below to my latest podcast which is perfect for walks, car trips, and work around the house.
PODCAST CHOICE: Get Free Food, Twitter Spam, Microsoft Dangers
Hear the secret to getting a year of free food deliveries. Microsoft Edge has a major issue that you should be aware of. Plus, lower your monthly costs with a fantastic insider streaming tip. I will tell you how to find and save your favorite movies and shows for free. With record inflation, you need all the help you can get.
Find my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify, or your favorite podcast player.
Just search for my last name, “Komando”.
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What questions do you have about the digital lifestyle? Call Kim’s national radio show and tap or click here to find it on your local radio station. You can listen to or watch The Kim Komando show on your phone, tablet, TV or computer. Or tap or click here for Kim’s free podcasts.
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Discover all the latest technologies on The Kim Komando Show, the nation’s largest weekend radio talk show. Kim takes calls and dispenses advice on today’s digital lifestyle, from smartphones and tablets to online privacy and data hacks. For his daily tips, free newsletters and more, visit his website at Komando.com.