Hawaii Vaccination Check App Logs Over 100,000 Downloads

State officials said there were now more than 100,000 successful downloads of COVID-19 vaccination checks to the Hawaii SMART Health Card app since its launch last Friday.

From 2 a.m. last Friday to 2 p.m. Thursday, officials from the state bureau of enterprise technology services said there were 101,199 successful downloads, which is roughly 75% of all creative attempts. a Hawaii SMART health card, which was planned. Last Friday, on its first day, the state tracked nearly 20,000 downloads.

The SMART Health card is available at travel.hawaii.gov, the same site travelers use for the Hawaii Safe Travels program.

“I am delighted with the number of participants the Hawaii SMART Health Card has received since the program launched last week,” said Douglas Murdock, chief information officer, Office of Enterprise Technology Services, in a press release.

Honolulu and Maui counties accept Hawaii SMART Health Card QR codes as proof of vaccination.

Obtaining a Hawaii SMART Health card is voluntary. People can also show their original card or a digital photo of it as proof of vaccination.

Some reasons why individuals may have failed to generate SMART Health Cards have to do with the accuracy of the data entered by the individual and the provider into the state database. The human entry of variant names could be, in some cases, the reason for the verification failure.

Additionally, people who have received vaccines from entities that do not submit data to the state database – such as federal immunization programs – will not be able to obtain a Hawaii SMART Health Card.

These entities include the Department of Defense, the Department of Veterans Affairs, some federal agencies, and some pharmacies that have provided vaccines to nursing homes under the long-term care facilities program.

The Office of Enterprise Technology Services provided the following advice:

>> Make sure that the name used in your Safe Travels profile is the same as the one entered in the database. The name in the database comes from the electronic file provided by the service provider administering the shot. So that’s the name you gave the nurse or doctor at the time of the injection. For people who have made an appointment online, please verify the name you entered to make an appointment.

>> Check your name variations. For example: Doug vs. Douglas, Jones-Smith vs. Jones Smith.

>> Check your vaccine lot numbers and make sure they are correct. For example, that 0 is really 0 and not the letter “O”, and 1 is really 1 and not the letter “l”.

>> Check your date of birth and dates of inoculation, and that you have entered them correctly.

>> If you are having trouble completing the application process while using your mobile device, try using your laptop or computer.

Developers are constantly working to improve the app and its functionality, officials said. Updates will be posted on hawaiicovid19.com/smart-health-card.

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