Contact the IRS with child tax credit issues. here’s how

The IRS can help you with your child tax credit payment problems.

Angela Lang / CNET

Three child tax credit payments have been sent so far, but not without hiccups. If you are having problems – maybe your the paper check did not arrive – you are probably looking for answers to find out what is going on or to know the status of your check. What if you use the IRS Update the portal but still having problems, it may be time to contact the IRS.

Before you call the IRS, be aware that the agency is currently juggling stimulus checks, federal tax refunds, and other delayed payments. You may have to wait due to long call wait times and there are limits on how the agency can help you – although this may be your only option if you’ve exhausted all other resources. You may be able to answer some of your questions by first making sure that you eligible for payments. Do you have declare your taxes? Is your information updated in IRS portals? These factors all have an impact on your monthly payments.

If you’ve looked at all of your options and still haven’t found a solution, we’ll show you how to contact the IRS and possibly make an appointment. Here is also how to check amount of money you should get and why you might want opt out of child tax credit audits absolutely.

Here is the IRS phone number to ask about child tax credit payments

Before calling the IRS, note that call volumes are extremely high and you may have to wait a long time to speak to a representative. The IRS says you can wait an average of 27 minutes, and wait times are longer on Mondays and Tuesdays.

To get started you can call 800-829-1040 to contact the tax agency about a problem you are having with your child tax credit payment. Make sure you have the following information on hand to verify your identification.

  • Your social security number or your individual tax identification number (ITIN)
  • Your birthdate
  • Filing status – single, head of household, married filing spouse or married separate filing


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How to make an IRS appointment in person

The IRS has many offices across the United States, and if there is one near you, you can make an appointment to speak with someone in person. Here’s how to schedule a meeting.

1. Go to the IRS Taxpayer Assistance Tool page and enter your zip code. Faucet To look for.

2. Choose the location closest to you and select Make an appointment.

3. Call the appointment phone number for the office you wish to visit.

4. When you visit your local office, be sure to bring government-issued photo ID and your ITIN or Social Security number.

Note that you may need to follow IRS guidelines for COVID-19 – for example, you may need to wear a mask, maintain social distance, and reschedule your date if you feel sick.

For more details on the child tax credit, here is how to track your missing check online, when the payments end and how parents can get the child tax credit for babies born in 2021.

About Geraldine Higgins

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